Return Period Customers are eligible to return products within 7 days of receiving their order, provided the item is unused, in its original packaging, and with all tags/labels intact.
How to Request a Return To request a return, customers must contact our Customer Support team via email or phone. Please provide your order number, product details, reason for return, and supporting images (if applicable).
Return Approval Once we receive your request, we will inspect the product to confirm that it meets our return criteria. Returns will not be accepted if the product is used, damaged, or missing original packaging/labels.
Refund Process If your return is approved, a refund will be issued using the same payment method as the original transaction. Refunds typically take 7–14 business days to appear, depending on your bank or payment provider.
Shipping Costs
Return shipping costs are generally the responsibility of the customer.
If the return is due to our error (wrong or defective item), we will cover the return shipping charges.
Non-Returnable Items Certain products may not be eligible for return due to hygiene or usage concerns (e.g., opened consumables, software licenses, or internal electronic components).
Customer Support Contact For returns or refund requests, please contact us at:
